Privacy Policy

Last updated: September 26, 2026

This Privacy Policy explains how Laurie Schamber collects, uses, stores and discloses personal information when you visit laurieschamber.com (the “Website”), create an account, place an order, download a digital product, leave a comment, request support or otherwise communicate through the Website.

1. Privacy Contact

Laurie Schamber is responsible for personal information under her control and acts as the Website’s privacy contact.

Questions, access requests, correction requests or privacy complaints may be directed to:

Laurie Schamber
Keremeos, British Columbia
Canada
Email: laurieschamber@gmail.com

2. Personal Information Collected

The information collected depends on how you use the Website.

Information you provide

This may include:

• Your name;
• Email address;
• Billing address;
• Country, province or state, city and postal code;
• Telephone number, if provided;
• Account username and password information;
• Products purchased;
• Coupon or discount information;
• Order number and order status;
• Tax information associated with an order;
• Comments submitted to the Website;
• Messages, support requests and other communications; and
• Information provided when requesting a refund, replacement or renewed download access.

Passwords are managed through the Website’s account system and are not displayed in readable form to Laurie Schamber.

Payment information

Payments are processed through the payment provider offered during checkout.

Laurie Schamber may receive transaction information such as payment status, transaction identifier, payment-method type and limited payment details needed to confirm or refund an order. Complete payment-card numbers and card security codes are not directly received or stored by Laurie Schamber.

Information collected automatically

When you visit or interact with the Website, certain technical information may be collected automatically, including:

• Internet Protocol address;
• Browser and device type;
• Operating system;
• Date and time of access;
• Pages requested;
• Referring page or website;
• Login and account activity;
• Shopping-cart and checkout activity;
• Download requests;
• Security events and error logs;
• Advertising and analytics identifiers; and
• Cookie or session identifiers.

This information may be used to operate, secure, analyze and troubleshoot the Website, understand how visitors use it and support advertising services.

3. How Personal Information Is Used

Personal information may be used to:

• Process and confirm orders;
• Calculate and collect applicable taxes;
• Create and administer customer accounts;
• Deliver purchased products;
• Generate purchaser-specific EPUB files;
• Enforce download limits and expiry periods;
• Send order, account, password-reset and download emails;
• Respond to questions and support requests;
• Process comments submitted to the Website;
• Investigate failed downloads, fraud, chargebacks or unauthorized access;
• Process refunds or payment reversals;
• Maintain accounting, tax and transaction records;
• Protect the Website, its users and digital products;
• Analyze Website traffic and performance;
• Display and measure advertising;
• Comply with legal obligations; and
• Establish, exercise or defend legal rights.

Personal information will not be sold by Laurie Schamber.

4. Purchaser-Specific EPUB Watermarking

When an eBook is purchased, the Website may generate a purchaser-specific EPUB from a privately stored master file.

The personalized EPUB may contain:

• The purchaser’s name;
• A masked version of the purchaser’s email address;
• The order number;
• A unique traceable identifier;
• A personal digital-licence page; and
• Embedded identifiers in the EPUB’s metadata or internal files.

The Website retains information connecting the unique identifier with the applicable WooCommerce order. This allows a copy to be traced to the purchasing account if it is later found to have been distributed without authorization.

The watermarking system does not monitor reading activity, inspect the purchaser’s device or transmit information after the EPUB has been downloaded.

5. Google AdSense and Advertising

The Website uses or intends to use Google AdSense, an advertising service provided by Google.

Google and its advertising partners may use cookies, web beacons, Internet Protocol addresses, device information and other identifiers to:

• Deliver advertisements;
• Select advertisements relevant to a visitor;
• Limit how often an advertisement is displayed;
• Measure advertisement performance;
• Detect fraud and abuse; and
• Produce advertising and audience reports.

Third-party vendors, including Google, may place and read cookies in a visitor’s browser or use web beacons and similar technologies to collect information as a result of advertisements being displayed on the Website.

Depending on a visitor’s location, consent choices and browser settings, advertisements may be personalized based on previous visits to this or other websites. When personalized advertising is unavailable or has not been authorized, Google may display non-personalized or limited advertisements based on contextual information.

Information about how Google uses data when visitors use websites or applications that use Google services is available at:

How Google uses information from sites or apps that use its services

Visitors may manage advertising preferences through:

Google My Ad Center

Additional information about Google’s advertising cookies and technologies is available through:

Google Advertising Policies and Technologies

Browser settings may also be used to block or delete cookies. Blocking cookies may affect certain Website features, account functions, checkout services or advertising preferences.

6. Google Site Kit and Analytics

The Website may use Site Kit by Google to connect services such as Google AdSense, Search Console or Analytics.

These services may collect information about visits to the Website, including:

• Pages viewed;
• Approximate geographic area;
• Browser and device information;
• Referring websites;
• Interaction with Website features;
• Advertising identifiers; and
• Internet Protocol address.

This information may be processed by Google in accordance with Google’s own privacy policies and used to provide aggregated traffic, performance, search and advertising information.

7. Consent for Advertising Cookies

Where required by applicable law, visitors may be shown a consent message before Google or other advertising partners use cookies or similar technologies for personalized advertising.

Visitors may be offered options to:

• Consent;
• Decline consent; or
• Manage advertising and privacy choices.

Choices may be stored in a cookie so that the consent message does not need to be displayed on every visit.

Visitors in the European Economic Area, the United Kingdom, Switzerland and other jurisdictions with consent requirements may receive advertising based on the preferences selected through the consent message.

8. Cookies and Similar Technologies

Cookies are small text files placed on a browser or device. The Website may use essential, functional, analytics and advertising cookies.

Essential cookies

Essential cookies may be necessary to:

• Keep the Website secure;
• Maintain shopping carts;
• Process checkout;
• keep users signed in;
• Remember account or session information;
• Deliver digital downloads; and
• Prevent fraud or abuse.

Disabling essential cookies may prevent parts of the Website from functioning correctly.

Functional cookies

Functional cookies may remember settings and preferences that improve a visitor’s experience.

Analytics cookies

Analytics cookies may help measure Website traffic, page usage, performance and visitor interactions.

Advertising cookies

Advertising cookies may be used by Google or other advertising partners to display, personalize, limit and measure advertisements, subject to applicable consent requirements.

Visitors may manage cookies through the Website’s consent controls, where available, and through their browser settings.

9. Comments and User-Submitted Content

When visitors leave comments, the Website may collect the information entered in the comment form, along with the visitor’s Internet Protocol address and browser information, to assist with spam detection and Website security.

Comments may be publicly visible after submission or approval. Visitors should not include private, confidential or sensitive personal information in a public comment.

Comments may be reviewed, moderated, edited or removed if they are unlawful, abusive, threatening, discriminatory, defamatory, misleading, spam-related or otherwise inappropriate.

10. Service Providers and Disclosures

The Website relies on third-party service providers to operate. These providers may process information on Laurie Schamber’s behalf or under their own terms and privacy policies.

They may include:

• Website hosting, storage, backup and security providers;
• WordPress and WooCommerce services;
• WooPayments and its payment-processing partners;
• Banks, card networks and financial institutions;
• Google services, including AdSense, Site Kit, Analytics, Search Console and Gmail;
• Email-delivery and SMTP providers;
• Spam-prevention and security services;
• Tax, accounting or professional advisers; and
• Technical-support providers assisting with Website operation.

Personal information may also be disclosed where reasonably necessary to:

• Comply with a law, court order or lawful government request;
• Investigate fraud, unauthorized transactions or security incidents;
• Enforce a contract or protect intellectual-property rights;
• Respond to a payment dispute or chargeback;
• Protect the safety, rights or property of a person; or
• Complete a business reorganization, transfer or sale, subject to appropriate protections.

11. External Links and Embedded Content

The Website may contain links to other websites or embedded content such as videos, images, social-media posts or other material.

Embedded content from another website may behave as though the visitor accessed that website directly. The external provider may collect information, use cookies, embed additional tracking and monitor interaction with the content.

Laurie Schamber does not control the privacy practices of external websites or services. Visitors should review the applicable provider’s privacy policy before supplying personal information.

12. International Processing

Some service providers may process or store information outside British Columbia or outside Canada, including in the United States.

Information processed in another jurisdiction may be subject to that jurisdiction’s laws and may be accessible to courts, law-enforcement agencies or government authorities in accordance with those laws.

13. Legal Basis and Consent

Depending on the circumstances and the visitor’s jurisdiction, personal information may be processed:

• With consent;
• To perform a contract or complete a requested transaction;
• To comply with a legal obligation;
• To protect legitimate interests in operating, securing and improving the Website; or
• As otherwise permitted or required by law.

Consent may be withdrawn where processing is based on consent, subject to legal, contractual, security and record-retention requirements.

14. Transactional and Marketing Email

The Website may send transactional emails relating to:

• Orders;
• Payments;
• Customer accounts;
• Password resets;
• Product downloads;
• Refunds; and
• Support requests.

These messages are necessary to administer purchases or accounts and are not promotional emails.

Marketing emails will only be sent where permitted by law. Recipients may unsubscribe using the method provided in the message.

15. Retention

Personal information is retained only for as long as reasonably necessary for the purposes described in this Policy, including:

• Completing transactions;
• Maintaining account and download records;
• Administering EPUB watermark identifiers;
• Meeting tax and accounting obligations;
• Responding to disputes, refunds or chargebacks;
• Enforcing digital-product licences;
• Preventing fraud; and
• Complying with legal requirements.

Some records may need to be retained after an account is closed or personal information is deleted from active Website systems.

16. Security

Reasonable administrative, technical and organizational safeguards are used to protect personal information.

However, no website, transmission method or storage system can be guaranteed to be completely secure. Visitors are responsible for protecting their passwords and should not reuse passwords from other services.

17. Access, Correction and Deletion Requests

Subject to applicable law and reasonable identity verification, individuals may request:

• Access to personal information held about them;
• Correction of inaccurate information;
• Deletion of information that is no longer required;
• Withdrawal of consent where processing depends on consent; or
• Information about how their personal information has been used or disclosed.

Requests may be sent to laurieschamber@gmail.com.

Some information may be retained where required for legal, tax, accounting, fraud-prevention, security, contractual or dispute-resolution purposes.

18. Account Closure

A customer may request closure of a Website account.

Closing an account does not necessarily require deletion of transaction records, licence records, tax records, payment records, security logs or information needed to administer prior purchases or protect legal rights.

Access to purchased downloads may be removed when an account is erased.

19. Children’s Privacy

The Website and its products are not directed toward children under 13, and Laurie Schamber does not knowingly collect personal information directly from children under 13.

If information is believed to have been submitted by a child under 13, contact laurieschamber@gmail.com so the matter can be reviewed.

20. Privacy Complaints

Questions or complaints should first be directed to:

Laurie Schamber
Email: laurieschamber@gmail.com

A complaint will be reviewed and addressed within a reasonable period.

Individuals may also have the right to contact the Office of the Privacy Commissioner of Canada or another applicable privacy regulator.

21. Changes to This Policy

This Privacy Policy may be revised when Website services, legal requirements or data practices change.

The updated version will be posted on this page with a revised “Last updated” date. Continued use of the Website after an update constitutes acknowledgement of the revised Policy to the extent permitted by law.

22. Contact

Questions about this Privacy Policy or the Website’s handling of personal information may be directed to:

Laurie Schamber
Keremeos, British Columbia
Canada
Email: laurieschamber@gmail.com